#BLUE ACORN PPP CUSTOMER SERVICE NUMBER ZIP#

'We find that the tendency of Black-owned businesses to borrow from fintech lenders instead of smaller conventional lenders is consistently higher in areas with more racial animus, even after controlling for firm and loan characteristics,' the authors wrote. The researchers who looked at fintech-enabled PPP loans found that the top four banks - JPMorgan Chase, Bank of America, Wells Fargo, and Citibank - 'exhibited little to no disparity after including controls,' possibly also due to higher levels of automation at those banks than at smaller institutions.įintechs may have especially been a lifeline in places with higher 'racial animus,' the researchers said. 'So I think that we have to look at that as a real positive and look at that as a real sort of call to these sort of smaller banks to utilize automated underwriting.'Īlthough Owens added he doesn't know what the cost of automated underwriting would be at small banks, 'clearly, fintech firms and these large financial institutions have been using it pretty effectively.' 'I think the Stern report kind of points to the fact that the use of automated underwriting helped Black business owners get access to the program in higher numbers,' Owens said. The fintech research is promising, then, but it's also strange because in separate research, artificial intelligence and automation are shown to actually exacerbate racial bias.

That contributes significantly to the Black-white wealth gap.' Marvin Owens, former senior director of economic programs for the NAACP and chief engagement officer at Impact Shares, told Insider that being denied access to credit means Black business owners 'aren't given the ability and capacity to grow their businesses and to expand their operations and to be able to take advantage of new markets and new opportunities. Neel Kashkari, president of the Federal Reserve Bank of Minneapolis, said during an October panel that even though PPP was meant to help America's small businesses, history will show that it 'exacerbated' the white-Black racial wealth gap, although 'not intentionally.' Although businesses of color did benefit from the program, he said, 'many of them were disadvantaged because we had to go through the banking sector to distribute the money.'īlack Americans have experienced lending discrimination for decades, for instance with mortgage lending during the era of redlining, although as in the case of PPP, some discrimination could be de facto instead of intentional, such as when firms lack a preexisting banking relationship.

#BLUE ACORN PPP CUSTOMER SERVICE NUMBER ZIP#

A Brookings analysis also found that businesses in majority-Black ZIP codes waited 31 days to receive PPP loans - seven days longer than in majority-white areas - while researchers at New York University found Black-owned firms were 12.1 percentage points more likely to get PPP funds from a fintech than from a traditional bank. The researchers said you can't program racial bias out of the humans who approve loan applications at a bank, or who approved applications for the federal government's $806 billion Paycheck Protection Program (PPP).Īccording to an analysis from The Associated Press, many minority-owned businesses had to wait until the final weeks the program was open to get the funds they needed (the $525 billion program ended August 8). It shows how for PPP lending, fintech's automation allowed for less bias in the process than in the traditional banking system.

For Black small businesses to secure the federal funds they needed to survive the pandemic, they disproportionately turned to financial technology lenders.

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